User Policy

Privacy Policy

We aim to keep the ordering process secured

Last Updated: 15 October 2026

Vector Artwork Conversion UK team takes care with the information you share when using our website. We want to inform you of the way we handle your data. We want to inform you of the choices available to you.

By using our website, you agree that you are aware of those policies described in this page. If you have any privacy issues, you can contact us from the contact page.

Your Information

To proceed with our services, we need some information. When you request a quote, submit an order, or contact us, we need to collect details such as:

  • Your name
  • Email address
  • Telephone number (if provided)
  • Billing details and other information
  • Messages, instructions, and feedback

Please provide the information needed to discuss your project.

Project Details

To convert your artwork into a usable vector format, we receive files such as raster logos, images, sketches, and other design materials. We also collect your conversion instructions, preferred file formats, revision requests, and related project details.

How We Handle Your File

Your artwork could contain business logos, brand assets, product designs, illustrations, or other materials that are important to you. We use submitted files to complete the vector artwork conversion work your request.

We do not use your uploaded artwork as permission to publish it in our portfolio, use it in advertisements, or share it publicly. Any such use should require separate permission from you.

To complete an order, it will be necessary for authorized persons working on our behalf to access relevant files. We expect any such access to be limited to what is needed for the relevant project.

How Long We Keep Information

We keep personal information and project files for as long as necessary for the project. Retention periods may depend on the type of information, the status of an order, the need to handle revisions or disputes, and record-keeping. We retain certain order and payment records for a specific period.

Artwork files will be deleted when they are no longer needed for the service. If you need a particular file removed, you can contact us to request deletion. We will assess the request based on the applicable requirements.

Data Security

We take steps to protect the information against unauthorised access. No digital storage method can be guaranteed to be completely secure. For this reason, you should avoid sending other information that is not needed to complete your project.

Your Rights

You have rights concerning your personal information. These include the right to:

  • Request access to personal information we have about you
  • Ask us to correct incomplete information
  • Request deletion of information of a project
  • Request a copy of certain information

Marketing Communications

We don’t send marketing messages to our existing customers. You can opt out of marketing emails by using the unsubscribe option provided in the message. Opting out of marketing will not prevent us from sending essential communications about an existing order, payment, and service request.

Changes If Needed

We update this Privacy Policy when our information-handling process changes. When we make changes, we will update the date at the top of this page.

Scroll to Top